Discretion and preparation of my order

Your package will be prepared and shipped as discreetly as possible according to various parameters, including your choice of carrier.

We can ship anywhere in the world. Shipping rates are automatically calculated in your shopping cart once you have entered your address. If you choose to pay with your Paypal account, please enter the same address. All addresses must be provided in the Latin alphabet.

PLEASE NOTE: For delivery in a PO BOX please take the Post Canada service except if it is a UPS PO BOX take the UPS delivery service

The balloons are inserted into a plastic bag before being placed in the shipping package. Thus, your balloons will be protected from all aggressions and pressure variations during the transport if they had to take the plane.

The packages are all insured up to 100 CAD. If you want an insurance to cover all your order do not hesitate to contact us

When will my order leave?

Canada, United States and the rest of the world:

With Post Canada, UPS, Purolator, Canpar Ground, GLS Ground:

  • I order the day D before 12 am => it will be prepared the day D and will leave the day D
  • I order the day D after 12h => it will be prepared either the day D or D+1 and it will leave the day D+1

With all Fedex services:

  • I order the day D before 12 am => it will be prepared on D-day and will leave on D+1
  • I order the day D after 12h => it will be prepared either on D or D+1 and it will leave on D+2

Will my package be discreet? What information will be on it?

The package is completely neutral without any information. The transport label changes according to the selected shipping service. The information on the shipping label depends on the shipping service.

Here are some examples of shipping labels depending on your region or country. You can click on the labels you are interested in to see them larger.

Canada :

  • Post Canada :

  •  Purolator :

  • Canpar :

  • UPS : The description "Articles de fetes, Balloons" can be deleted at your request. Please tell us in the comment field when you order.

État-Unis : For any order of less than 800 CAD$ you will not pay any tax at the departure nor at the customs at the arrival.

  • Post Canada :

  • UPS :  The description "Articles de fetes, Balloons" can be deleted at your request. Please tell us in the comment field when you order.

  • Purolator :

 

Rest of the world: For all orders you will not pay any tax at the beginning but depending on the country you may pay taxes. You are responsible for this, for more information about this please contact the government customs agency in your country.

  • Post Canada :

 

  • UPS :  The description "Articles de fetes, Balloons" can be deleted at your request. Please tell us in the comment field when you order.

  • FEDEX: All the labels below will be on your package.

 

 

 

 

  

  • DHL: All the labels below will be on your package.