Payment and shipping conditions

Payment conditions:

You will have several payment options:

- Pay with your Paypal account

- Pay by credit card via Stripe or Paypal

Your payment will be taken within 24 to 48 hours depending on the website used.

Shipping condition:

When finalizing your order, you will be offered several delivery services, delivery times are indicated just below depending on each option available.

PLEASE NOTE: one of the available shipments is "NO-TRACKING", which means that you will not be able to track your package and that it is therefore not insured.

The delivery times do not take into account the time of preparation of your order. Your order will be placed with the delivery service chosen within 8 working days. All orders placed between Monday and Sunday 4 p.m. will be handed over to the delivery service on Monday.

The balloons are put in a plastic bag before being put in the transport packaging. Thus, your balloons will be protected in particular from pressure variations during transport if they were to fly.

On your discreet package, the sender indicated will be Déco Innovante, no logo or details will be indicated. If your package has to go through customs, we will need to provide a brief list of the items in it. We will note that they contain balloons to allow you to release it as quickly as possible and avoid damage to your merchandise.